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FAQ
Shipping and Returns
Can I do a return?
All sales are Final, No returns or exchange accepted.
When will I receive my order?
Your order will be shipped 2-4 business days after we receive your order. please allow 2-5 business days for delivery depending on location. Need it sooner? Expedited shipping available at check out.
Will I be able to track my dress?
Absolutely! once your dress is packed you will autoautomatically receive a tracking number email.
General Questions
Where can I try out the dresses before purchasing?
You can find us in a retailer near you, visit Find us page for more info
When should I place my order?
Order your dress sooner than later! Stock availability changes daily. Additionally make sure to budget for enough time to do alterations before your event and accessories your look.
I don't know my size, what should I do?
Not a problem! all you have to do is to take your measurements with a help of a friend, we have a guide available to help you measure. once you take your measumeasurements refer to our size chart and find the best size according to your measumeasurement. If you need help deciding on a size, please contact us and we would be more than happy to assist.
I am between sizes what should I order?
We always recommend to order a size up, it's always easier to take a dress in with a seamstress than letting a dress out. still not sure? book an appointment with us and we will help you decide.
How accurate are colors of the dresses?
No filters has been used in the pictures to keep the integrity of the color, however slight variations are always to be expected.